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Model withdrawal form

Annex to the ReptiShop Terms and Conditions. Complete and return this form only if you wish to withdraw from the contract.

Fill this in, print it and enclose it with the returned parcel, or e-mail a scan to shop@reptishop.pl. You may also send the wording of the statement in a plain e-mail — this form is not mandatory.

Addressee

ReptiShop
BIUR0: Geodetów 176
05-500 Piaseczno, Poland
Return address: ul. Świetlików 23, 05-500 Strzeniówka
e-mail: shop@reptishop.pl, phone: +48 883 032 695

Statement

I/We (*) hereby give notice that I/we (*) withdraw from the contract of sale of the following goods:

Order number 
Date of contract / date of receipt (*) 
Name of consumer(s) 
Address of consumer(s) 
E-mail and phone 
Bank account for the refund
only if a refund to the original payment method is not possible		 
Date
Signature of consumer(s)
(only if this form is sent on paper)

Notice

  • The withdrawal period is 14 days from the day you received the goods (for multiple goods delivered separately — from receipt of the last item). Sending the statement before the deadline expires is sufficient.
  • Send the goods back without undue delay and no later than 14 days from the day of withdrawal. You bear the direct cost of returning the goods; for oversized items (racks, large terrariums) this is higher and requires pallet transport.
  • We reimburse all payments received, including the cost of the cheapest standard delivery we offer, within 14 days of receiving your statement. We may withhold the refund until we receive the goods or proof of their return.
  • You are liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
  • The right of withdrawal does not apply, among others, to made-to-order goods (terrariums and racks built to measure), live and frozen food, and sealed goods unsealed after delivery that cannot be returned for hygiene reasons.
  • (*) Delete as appropriate.

Full wording of your rights: Terms and Conditions, sections 7–9, and the "Returns and warranty" page.